Homeowner’s Peace of Mind

The Homeowner’s Peace of Mind is a construction service policy that delivers a personal and worry-free experience to our clients. We use the Homeowner’s Peace of Mind as the rulebook for construction service excellence.

A.

Design-Build Services

Since day one, we founded our project delivery process on the design-build model. This allows our clients to confidently rely upon Ottawa Builders to be the only design and construction resource they will need to complete their project.

We offer a design-build service because we think it is the best option for our clients. Design-build creates collaboration and communication between the designers and builders for better project results.

You will be working with our team throughout the whole process allowing us to offer knowledgeable advice from both our designers and builders every step of the way.

B.

Respect

We understand first hand that construction can cause significant disruptions for you and your family, especially if you are living in your home through the build process.

Our goal is to manage and operate in a respectful manner where your most significant investment and belongings are in the best hands. We have a team culture that focuses on customer service by anticipating your needs and responding attentively to your concerns.

We listen carefully to our clients and prioritize matters that are most import important to you.

C.

Attention to detail

At Ottawa Builders, every detail of our work is essential! We know how important even the smallest details can be to our clients so keeping a keen eye on all aspects of their project is how we ensure total satisfaction.

Ottawa Builders takes a critical and creative approach to ensure that no detail is left untouched.

Our team of in-house builders, as well as our carefully selected partners, all strive for excellence and accuracy when taking into consideration all aspects of your build. 

D.

Quality Control

At Ottawa Builders we take pride in our work, only the best will do for our clients. We meticulously select materials from the best suppliers to ensure a higher standard of finish. We also take great care in choosing our trade partners who adhere to our policy of honesty and respect.

Our team will administer regular inspections to ensure the build and structure are completed to meet our high standards.

Ottawa Builders checks and double checks the work to make sure we diminish any margin for errors. At the end of your project, we do a widespread deficiencies inspection to confirm that the delivered product is completed to your standards.

E.

Building Value

We understand that the financial investment remains a crucial factor when weighing any construction project.

We use industry leading software to keep you up to date and on track to make sure you maximize on your investment’s impact on real estate value and families needs.

Ottawa Builders helps guide clients to where you can make improvements and understanding how best to allocate dollars to spaces that are of higher importance.

We carry out value engineering not only during the build stage but also at the design stage where greater savings usually are found.

F.

Integrity

We firmly believe that providing the highest level of service can occur if integrity is a core value of the organization. Ottawa Builders prides itself on honest and transparent communication with our clients. We believe in doing things right; we are not interested in cutting corners or lowballing our quotes to increase costs at a late date.

Mistakes can happen (after all, we are human) – we will not ‘cover up’ the bad news but instead provide a solution to the problem at hand. At Ottawa Builders, listening to our clients is part of the key to the success of each project. We pay continual attention to client requests and to develop a proper understanding of what their budget will allow and what they can expect in design and finishes. We give fair and honest pricing.

G.

Customer Relationships

We firmly believe that the relationship we have with our clients is paramount.

We will be in your home for the length of your project, and we don’t want to remain strangers. We want you to feel comfortable having our people in your home and around your family. 

When relationships are a priority, there are open lines of communication which benefits all involved, giving us both the opportunity for frequent and honest discussion.

We hope our connection leads to a long-term relationship, and we would be happy to have you call us back for your next project.